ABUSE DESK

Report any form of abuse activity

We believe in creating a powerful tool for sending messages online. We also believe that this platform should be used ethically. If you believe your number or any other things is not being used in this way, you can report it for abuse. We take abuse very seriously and we do everything we can to prevent it from happening in the first place. Below you'll find about how to report abuse to us.

Enter Your Number to Unsubscribe

You can unsubscribe your number from our system by submitting through the form below.

Report Other Types of Abuse

We sort the various kinds of abuse into 5 main types. These are:

1. Nudity.

We don't allow the sharing or publishing of content depicting nudity, graphic sex acts or other sexually explicit material. We don't allow content that drives traffic to pornography. We have a zero tolerance policy towards content that exploits children. This means we will terminate the accounts of any user that we find sharing or publishing child abuse content. We will also report the content and its owner to law enforcement. We do not allow the sharing or publishing of content that encourages or promotes sexual attraction towards children.

2. Promoting hatred, violence or illegal/offensive activities.

Users may not share or publish content that promotes hatred or violence towards other groups based on race, ethnicity, religion, disability, gender, age, sexual orientation or gender identity. Please note that individuals are not considered a protected group. Users may not share or publish crude content or violent content that is shockingly graphic. We will also remove content that threatens, harasses or bullies other people or promotes dangerous and illegal activities.

3. Spam, malware or 'phishing'.

We do not allow spamming or content that transmits viruses, causes pop-ups, attempts to install software without the user's consent, or otherwise impacts users with malicious code or scripts. We do not allow phishing activity.

4. Private and confidential information.

We do not allow users to create questions that ask for a respondent’s confidential information. Examples include: passwords, credit card details, bank account numbers, Social Security Numbers (SSN) in the US, file uploads that include the copy of an ID, or similar types of private information. Please note that we may suspend the user, delete data, and/or block accounts that do not comply.

5. Copyright infringement.

It is our policy to respond to clear notices of alleged copyright infringement. If you own the copyright to material in a Msgmagic, let us know.

If you feel an abuse falls into one or more of the above categories, report it to us using the form below.